FAQ

Q: How much does it cost to rent a scooter? A: $1.00 to unlock the scooter and $0.30 per minute.

Q: Where can I ride the scooters? A: There is a geofence preventing the scooters from being rode outside of it. You can view the area of operation within the mobile application. Also see the image below!

Q: Why did the price per minute increase? A: Bubba's Rides prices have not increased in the last year, however, due to current fuel and electricity prices, Bubba's Rides had to increase the cost per minute. The price to unlock the vehicle has not changed.

Q: I checked my bank account and there is a pending charge of $5.00! A: If you do not have money in the Bubba's Rides Wallet you are being charged for each ride directly to your bank account. In order to do so, you're attached bank account is "pre-authorizing" a $5.00 transaction (to make sure you can pay for the ride). When that transaction "posts" (no longer a pending transaction) you will see the correct amount. To prevent this from happing, use the top-up feature within payments and maintain at least $5.00 in your Bubba's Rides wallet.

Q: How fast do the scooters go? A: Approximately 25 K.P.H. or 15 M.P.H.

Q: What if my scooter will not end the ride? A: 1) Make sure you are within the geofence and not parked within a restricted parking zone. 2) Squeeze the brake handle and release. 3) Try ending the ride again. 4) Contact Us and we will remotely disconnect the ride.

Service Area Map

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